No. UPS is closed on Friday, January 1, 2027, with no package pickup and no delivery, and its 2026 holiday schedule lists the day as “Closed” for domestic Ground, Air and international services. Beyond the carrier itself, is ups open on new years day comes down to the stores, the phone lines and the online tools, which each get their own section below.
The closure covers the whole network, not only one service. Here is how January 1 looks for counters, drop offs, phone lines, online tools and the days on either side. For the full year, see the list of UPS holidays.
Is UPS open on New Years Day in 2027?
UPS lists New Year’s Day 2027 as a holiday with no pickup or delivery service. The same was true on Thursday, January 1, 2026, so the closure is a repeat of last year, not a new rule.
The next January 1 is the 2027 one, so that is the date that matters. UPS has published that date in its 2026 holiday operations schedule, and the schedule shows it as a full closure for the carrier.
| Date | UPS services | The UPS Store |
|---|---|---|
| Thursday, December 31, 2026 | Open, but delivery of UPS Air and international Air packages only | Limited Locations |
| Friday, January 1, 2027 | Closed | Limited Locations |
The Limited Locations wording is UPS’s own. It means some stores open and some stay closed, so a store opening says nothing about the carrier. The schedule also tells customers to check with the local store for hours.
What is open and what is closed on January 1
Sorting by what you actually need makes the day easier to plan. The table below separates what UPS has published from what it has not.
| Service | Status on January 1, 2027 |
|---|---|
| Package pickup (Ground, Air, international) | No pickup service |
| Package delivery | No delivery service |
| The UPS Store | Limited Locations, each store sets its own hours |
| UPS Express Critical (Marken) | Available 24 hours a day, 7 days a week, at 1-800-714-8779 |
| Customer Centers and drop boxes | UPS does not publish a status for the holiday |
| Online tools on ups.com | UPS does not publish a holiday status for them |
Delivery is its own question, with its own exceptions. The guide to UPS delivery on New Year’s Day covers what happens to packages that are already in transit.
Retail counters, The UPS Store and Customer Centers
The UPS Store is a separate franchise network, so each owner decides whether to open. UPS’s holiday page says store locations may be closed on New Year’s Day and tells customers to check with the local store for specific hours. The schedule prints “Limited Locations” for January 1, 2027.
That is as far as the published information on is ups open on new years day goes for the stores. A store that opens is not a UPS pickup or delivery day. Your local store’s own hours are covered in the UPS Store New Year’s Day hours guide.
UPS Customer Centers are the carrier’s own counters, built around self service kiosks where you can create shipments and drop off pre labeled packages. UPS has not published whether they open on New Year’s Day. Because the carrier itself is closed that day, confirm hours on the UPS location finder before driving there.
Drop boxes and self service options
A drop box is not a pickup. Packages left in one wait for the next collection, and UPS does not publish whether boxes are emptied on a holiday. Treat anything dropped on January 1 as entering the network on the next working day.
UPS Access Point locations take pre labeled packages and hold redirected deliveries. Their hours belong to the host business, such as a pharmacy or convenience store. Access Point Lockers are described as offering flexible weekend and evening hours, but UPS does not say they run on January 1.
If you ship by a certain date, do not count on a January 1 drop off. Use the postal holiday checker to see how a closure shifts your expected date.
Phone lines and Express Critical
Many people check the New Year’s Day status because they need a person, not a counter. The regular lines have no published holiday hours.
UPS’s holiday shipping page names one service that keeps running when facilities close. UPS Express Critical, provided by Marken, is available 24 hours a day, 7 days a week, every day of the year at 1-800-714-8779. It is a premium urgent shipping service for time critical freight, not a general help line.
The page gives no hours for the regular customer service number on New Year’s Day. If you need ordinary tracking help, expect to wait until the next business day.
What still works online
Online, is ups open on new years day has a softer answer, because most of what you do on ups.com is paperwork rather than movement. You can look up a tracking number, read the last scan and plan a redirect even on a closed day.
UPS My Choice lets you redirect a package to another address or reschedule it for a more convenient time. That is useful if a delivery lands right after the holiday and you will be away.
Tracking is built on scans. With no pickup and no delivery on January 1, you should not expect new scans that day. A package that shows no movement on New Year’s Day is not lost, it is waiting for the network to restart.
UPS does not publish a holiday status for label creation on ups.com. You can usually prepare a label for a later ship date, but the package will not move until UPS picks it up or you drop it off on a working day.
The days before and after New Year’s Day
Thursday, December 31, 2026 is a partial day. UPS lists it as open, but only for delivery of UPS Air and international Air packages. Ground pickup is suspended and Air pickup needs to be prearranged, so Ground packages wait until after the holiday.
The details for that day are in the guide to whether UPS is open on New Year’s Eve.
Saturday, January 2, 2027 follows the normal weekly schedule, and the holiday schedule lists no closure for it. UPS lists Saturday delivery only for 2nd Day Air, 3 Day Select and Next Day Air, paid for by the shipper. For the weekly pattern, see how UPS handles Saturday and Sunday delivery.
A worked example: shipping around January 1, 2027
Say you finish a Ground package on Wednesday, December 30, 2026. Hand it over that day and it can move on the normal schedule. Wait until December 31 and Ground pickup is suspended, so it starts moving after the holiday.
Now say you drop a Ground package at a counter on Friday, January 1. UPS is closed, so the package waits for the next working day. A UPS Store may take it in, but UPS will not collect it until after the holiday.
New Year’s Day 2028
January 1, 2028 falls on a Saturday. Federal holiday rules observe it on Friday, December 31, 2027. UPS has not published its 2028 schedule, so which day it will close is not known yet.
Other carriers keep their own calendars. See whether FedEx is open on New Year’s Day before choosing a backup.
The postal service has its own January 1 rules too. Read whether USPS is open on New Year’s Day if you need a fallback.
Bottom line on UPS and New Year’s Day
Count January 1, 2027 as a day with no UPS movement: a few stores may open, and only Express Critical runs around the clock. Ship early, watch December 31, and build in extra days instead of betting on a counter or drop box.
