UPS is closed on Memorial Day. Customer Centers do not open, drivers do not run routes, and standard pickup does not happen. In 2026, Memorial Day falls on Monday, May 25.
Is UPS open on Memorial Day? No. This is one of the few dates each year where the answer is a flat no rather than it depends.
UPS treats Memorial Day as a full holiday closure across its core operations.
Here is exactly what that closure covers, what stays running, and how the days around it get affected. Is UPS open on Memorial Day in any partial sense? Only through one narrow exception explained further down.
Is UPS open on Memorial Day: the full answer
UPS confirms Memorial Day as a holiday on its own published 2026 holiday schedule. No standard pickup or delivery service runs that day, for any service level.
UPS Customer Centers stay closed too. This is not a shortened Saturday style schedule, it is a complete stop for the day.
What closes and what keeps running
Three things stop on Memorial Day. Standard pickup and delivery pause, and Customer Centers close their doors. General phone support runs on a reduced schedule, if it runs at all.
One service keeps going regardless. UPS Express Critical, a separate urgent freight service, operates every day of the year, Memorial Day fully included.
Does UPS deliver on Memorial Day
No. Every standard UPS service, from Ground through Next Day Air, skips Memorial Day entirely. A package scheduled to arrive that Monday gets pushed to the next business day instead.
If tracking shows a Memorial Day delivery date before the holiday updates, do not worry. UPS typically adjusts the estimate once the holiday closure is accounted for in the system.
UPS phone support around Memorial Day
General customer service normally runs Monday through Friday, 7 AM to 11 PM Eastern. On an actual holiday closure like Memorial Day, that main line typically runs reduced hours. In some cases it does not operate at all.
International shipping support is built to run 24 hours a day, every day, so that line should remain reachable. Confirm current holiday phone coverage directly with UPS if a call cannot wait until Tuesday.
Why Memorial Day shuts UPS down completely
Not every federal holiday gets the same treatment from UPS. Memorial Day, Labor Day, and Martin Luther King Jr Day all shut down UPS entirely.
Presidents Day, Columbus Day, and Veterans Day do not. UPS runs standard service on those three. They historically bring less shipping disruption than the big holiday weekends.
Memorial Day also marks the unofficial start of summer for many workplaces. UPS treats it as a genuine day off for its workforce. It is not just a normal Monday with a name attached.
The one small exception: UPS Access Point locations
A UPS Access Point is a locker or counter hosted inside another retailer, like a pharmacy or grocery store. If that host store stays open on Memorial Day, an already held package may still be reachable there.
This depends entirely on the individual host business. It is not something UPS guarantees for every Access Point location. Call ahead if a specific pickup cannot wait.
Whether The UPS Store closes too
This guide covers UPS the carrier, meaning Customer Centers, drivers, and the pickup and delivery network. The UPS Store operates as a completely separate franchise business.
UPS itself lists The UPS Store as running on limited locations for most major closures, Memorial Day included. Franchise owners set their own holiday hours.
Check The UPS Store’s own holiday status for that side of the question specifically.
Planning shipments around the holiday
Treat the Friday before Memorial Day as your real deadline for anything time sensitive. Saturday coverage before the holiday weekend still runs close to normal, covered in our guide to Saturday coverage near a holiday weekend.
Sunday before the holiday follows the usual weekly pattern too, with UPS closed as it is every week. See Sunday’s separate rules for that side of it.
Our holiday and delivery checker confirms Memorial Day and every other 2026 closure date in one lookup.
Why the confusion happens every year
Shoppers see Memorial Day sales running at every retailer that Monday. It is easy to assume UPS treats the day the same way most stores do. Normal hours, maybe a promotional banner.
UPS does the opposite. The retail sales happen precisely because stores stay open, while UPS closes its own operations for the same date.
Package tracking pages add to the confusion further. A status that does not update on a Monday can look broken. Often it is simply reflecting a real holiday closure.
What happens the day after Memorial Day
Tuesday resumes as a completely normal UPS day. Delivery, pickup, and Customer Center hours all return to their regular schedule.
Expect a slightly heavier volume that Tuesday, since Monday’s packages get folded into the normal flow. For a normal weekday’s actual closing time, see our guide to normal weekday closing times.
Drivers on Tuesday sometimes run a bit later than usual to absorb the backlog. That is a temporary shift, not a new pattern, and routes typically settle back to normal within a day or two.
The bottom line
Is UPS open on Memorial Day? No, and this holds true every year the holiday falls on its usual late May Monday. Pickup, delivery, and Customer Centers all pause for the day.
Plan around the Friday before as your practical deadline. Everything returns to normal the following Tuesday, with no lasting disruption beyond the single missed day.
Treat this closure the same way you would treat Thanksgiving or Christmas Day. It is short, predictable, and easy to plan around once you know it is coming.